TERMS & CONDITIONS
Pre-Purchase Vehicle Inspection Terms and Conditions
By booking a service with Inspect Buy Drive Pty Ltd ABN 47 685 933 573
(Inspect Buy Drive), you agree to be bound by the following terms and
conditions and are taken to have read and understood them.
Please read them carefully.
1. What You are Agreeing To
(a) You want Inspect Buy Drive to perform a pre-purchase inspection on a
vehicle. Inspect Buy Drive has the expertise to provide this service, and
we agree to do so according to the terms outlined here.
2. Services We Provide
(a) We offer mobile pre-purchase vehicle inspections to give you a detailed
check before you buy a new or used car. This helps find potential
problems that you might not see during a quick look or test drive.
(b) Our inspection includes a thorough visual check of the car's mechanical
and safety aspects, without taking any parts off. We look at everything
from the engine, brakes, suspension, and steering to the car's exterior and
interior (Services).
(c) After completing an inspection Inspect Buy Drive will issue you with a
Report identifying its findings (Report).
3. About the Service
(a) The inspection will take approximately 45 minutes to 1 hour which will
depend on the make, model and size of the vehicle.
(b) The inspection will take place at a location we agree on when you book
the service.
4. What is Expected of You
(a) For Inspect Buy Drive to complete its Services, you are required to:
(i) cooperate with Inspect Buy Drive as needed;
(ii) provide any information or documents requested;
(iii) make sure the sellers and agents help and cooperate with Inspect
Buy Drive;
(iv) ensure the vehicle is available at the agreed time and place for
inspection; and
(v) give Inspect Buy Drive access to any necessary facilities to permit
the carrying out of the inspection including but not limited to a
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working space, access to the Internet, an accessible power point,
and other similar resources as required by Inspect Buy Drive to
perform the Services.
(b) Inspect Buy Drive is not liable for any costs incurred by you in making the
vehicle available for inspection.
(c) If you or the seller does not provide the Facilities that Inspect Buy Drive
reasonably requires (and within the time period) to perform the Services,
then any additional costs and expenses which are reasonably incurred by
Inspect Buy Drive will be paid by you.
5. What is Covered and What is Not
(a) No warranty is given regarding the accuracy, reliability, completeness, or
nature of the information in the Report provided by Inspect Buy Drive.
(b) Findings are limited to what was visually observed at the time of
inspection.
(c) The Report is not a recommendation to buy or not buy the vehicle.
Purchase decisions are your responsibility, based on your own
investigation and judgment.
(d) In relation to the Services:
(i) Inspect Buy Drive is not liable for defects, malfunctions or damage
not visible at the time of the inspection.
(ii) diagnostic methods may not identify all issues, the Report is a
guide only and should not be solely relied upon.
(iii) the Report reflects the condition at the time of the inspection only.
(iv) the Report is not, and cannot be used as, a roadworthy certificate.
(v) we do not guarantee the vehicle will pass any road authority
inspection.
6. Limitation of Liability
(a) Except for death or injury from Inspect Buy Drive's negligence, its liability
will not exceed the fees paid by you.
(b) Neither party is liable for indirect or consequential losses, including loss of
profits or business.
(c) Inspect Buy Drive's liability for failing to meet a Consumer Guarantee is
limited to the resupply or cost of re-supply of services.
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7. What if you are not satisfied with the Services
(a) Inspect Buy Drive will use reasonable care, skill and diligence in
undertaking its Services and preparing the Report.
(b) If you are not satisfied with the Report, you must notify Inspect Buy Drive
in writing within 7 days of receiving the Report. Notification must be sent
by email to the following address:
(i) admin@inspectbuydrive.com.au
(c) Upon receiving the complaint, Inspect Buy Drive will review it. If it
considers the complaint to be unfounded, it must provide written reasons
to you within 14 days of receiving the complaint.
(d) If Inspect Buy Drive considers the complaint to be legitimate, it may
reinspect the vehicle and re-perform the Services within 14 days of that
determination.
(e) If you do not provide or arrange access to the vehicle for the reinspection,
you will forfeit any right to a refund or other remedy.
8. Fees and Disbursements
(a) Our prices start at $197 and depend on the car's location and type.
(b) The fee is due upon completion of the inspection and must be paid before
the inspection Report is released.
(c) Inspect Buy Drive will require a deposit to be paid to confirm the inspection
date and time.
(d) Inspect Buy Drive will retain the deposit if the service is cancelled within 36
hours of the scheduled booking. This ensures that costs incurred from
reserving the appointment and turning away other potential customers are
covered.
(e) Where Inspect Buy Drive ’s charges are based on an hourly rate, any time
spent which is less than an hour is charged on a pro-rated basis.
(f) You acknowledge that the Fees are exclusive of any GST that may be
charged by Inspect Buy Drive to you, and therefore, Inspect Buy Drive will
be entitled to add on GST if applicable.
(g) Inspect Buy Drive is permitted to charge for all costs and expenses
incurred in performing the Services, including but not limited to travelling,
photocopying, courier services and postage.
9. Failure to Pay
(a) If you do not make a payment by the date stated in an invoice or as
otherwise provided for in the agreement, Inspect Buy Drive is entitled to do
any or all of the following:
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(i) charge interest on the outstanding amount at the rate of 6% per
year above the RBA base cash rate, accruing daily;
(ii) require you to pay, in advance, for any Services (or any part of the
Services) which have not yet been performed; and
(iii) not perform any further Services (or any part of the Services).
(iv) not provide a report of findings.
10. Dispute Resolution
(a) Notice (the notice of dispute) must be given in writing by the party claiming
that a dispute has arisen to the other party (or parties) to this agreement
specifying the nature of the dispute.
(b) If the dispute is not resolved within 14 days, either party may refer the
matter to mediation at the NSW Communities and Justice. If the dispute is
not resolved through mediation, either party may take further action in a
court of competent jurisdiction in New South Wales.
11. Confidentiality and Privacy
(a) Each party agrees not to disclose the other party's confidential information
to any third party without prior written consent, except as required by law.
This obligation continues even after this agreement ends.
12. Anti-Disparagement
(a) Neither party will make any negative or disparaging comments, whether
written or verbal, about the other party, their services, or their reputation,
during or after the term of this agreement.
13. Governing Law
(a) This agreement is governed by the laws of New South Wales, Australia,
and any legal matters will be dealt with by the courts of New South Wales.